Privacy Policy

1. Information We Collect

We collect information in the following ways:

Information You Provide to Us:

• Account Information: When you register for an account, we collect information such as your name, email address, and organization (if applicable).
• Developer Profile Information: You may choose to provide additional information in your developer profile, such as your skills, experience, and a profile picture.
• Agent Information: When you deploy AI Agents on Itura, we collect information related to your Agents, including code, configurations (e.g., Itura.yaml), pricing, and performance metrics.
• Communications with Us: We collect information when you communicate with us, such as through email, support requests, or feedback forms.

Information We Collect Automatically:

• Usage Data: We collect information about your use of the Platform, such as your login activity, feature usage, and interactions with the developer dashboard.
• Log Data: Our servers automatically record information ("Log Data") created by your use of the Platform. Log Data may include information such as your IP address, browser type, operating system, the referring web page, pages visited, location, your mobile carrier, device information, search terms, and cookie information.
• Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activity on our website and Platform. We use this information to analyze website traffic, personalize your experience, and improve our services. Please see the "Cookies and Tracking Technologies" section below for more details.

Information from Third Parties:

• We may receive information about you from third-party services if you integrate them with Itura, such as authentication providers or payment processors.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide and Maintain the Platform: To operate, maintain, and improve the Platform and its features.
• Account Management: To create and manage your account, verify your identity, and communicate with you about your account and our services.
• Agent Deployment and Management: To enable you to deploy, manage, and monitor your AI Agents on the Platform.
• Monetization and Payments: To facilitate the monetization of your Agents, process payments, and provide you with revenue reports.
• Customer Support: To respond to your inquiries, provide technical support, and resolve issues.
• Personalization: To personalize your experience on the Platform, such as by recommending features or content that may be relevant to you.
• Analytics and Improvement: To analyze Platform usage, understand user trends, and improve the Platform's functionality and user experience.
• Security and Fraud Prevention: To detect, prevent, and address fraud, security risks, and other harmful activities.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.
• Communication and Marketing (with consent where required): To send you updates, newsletters, marketing communications, and promotional offers about Itura and our services, where permitted by applicable law and with your consent where required. You can opt-out of receiving marketing communications from us at any time (see "Your Rights" section).

3. Sharing of Your Information

We may share your information with the following categories of recipients:

• Service Providers: We share information with third-party service providers who perform services on our behalf, such as hosting, payment processing, analytics, customer support, email delivery, and security services. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
• Business Partners: We may share information with business partners who offer integrations or co-branded services with Itura. We will only do this with your consent or as necessary to provide the services you request.
• Legal Authorities: We may disclose your information to legal authorities if required to do so by law or in response to valid requests by public authorities (e.g., in response to a court order or subpoena).
• Protection of Rights: We may disclose your information if we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, violations of our Terms of Service or this Privacy Policy, or threats to the safety or property of any person.
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company, or in the unlikely event that Itura goes out of business or enters bankruptcy, user information may be transferred to or acquired by a third party.
• With Your Consent: We may share your information with third parties when we have your consent to do so.

4. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:

• Encryption: Using encryption to protect sensitive data during transmission and storage.
• Access Controls: Implementing access controls to limit access to your information to authorized personnel only.
• Regular Security Assessments: Conducting regular security assessments and vulnerability scans to identify and address potential security risks.

However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

5. Data Retention

We will retain your information for as long as your account is active or as needed to provide you services. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. When we no longer need to retain your information, we will dispose of it in accordance with our data retention policies and applicable law.

6. Your Rights

Depending on your location and applicable data protection laws, you may have the following rights regarding your personal information:

• Access: You have the right to request access to the personal information we hold about you.
• Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
• Deletion (Erasure): You have the right to request that we delete your personal information under certain circumstances.
• Restriction of Processing: You have the right to request that we restrict the processing of your personal information under certain circumstances.
• Objection to Processing: You have the right to object to the processing of your personal information for certain purposes, such as direct marketing.
• Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
• Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us using the contact information provided in the "Contact Us" section below. We will respond to your request in accordance with applicable data protection laws.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. Cookies are small text files that are placed on your device by websites you visit. We use cookies for the following purposes:

• Essential Cookies: These cookies are necessary for the Platform to function properly and enable core functionality such as account login and security features.
• Analytics Cookies: We use analytics cookies to collect information about how you use the Platform, such as which pages you visit and how long you spend on each page. This helps us to understand user behavior and improve the Platform. We may use third-party analytics providers, such as Google Analytics, for this purpose.
• Functionality Cookies: These cookies allow the Platform to remember your preferences and provide enhanced features, such as language preferences or personalized settings.

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. Please note that blocking or deleting cookies may affect the functionality of the Platform. To learn more about cookies and how to manage them, you can visit websites like www.allaboutcookies.org.

8. Third-Party Links

Our Platform may contain links to third-party websites or services that are not owned or controlled by Itura. We are not responsible for the privacy practices of these third-party websites or services. We encourage you to review the privacy policies of those websites and services before providing them with your personal information.

9. Children's Privacy

The Itura Platform is intended for developers and businesses and is not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete that information.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website and updating the "Effective Date" at the top of this policy. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Platform after the posting of changes constitutes your acceptance of such changes.